Shipping Policy

Shipping Rates

    • Orders under $150: A flat shipping rate of $25 applies.
    • Orders over $150: Enjoy free shipping.
    • Average delivery time: 5–7 business days.

Return Shipping Policy

Customers are responsible for covering the shipping costs associated with returning items. Please note that these shipping fees are non-refundable. However, if your order totaled more than $150 and qualified for free shipping, we will not deduct any shipping costs from your refund.

Exchanges and Delivery Times

The time it takes to receive your exchanged item may vary depending on your location. We strive to process exchanges as quickly as possible.

Shipping Insurance & Tracking

For items valued over $100, we highly recommend using a trackable shipping service or purchasing shipping insurance. This helps ensure your return is safely delivered, as we cannot guarantee receipt without a tracking number.

Shipping to Remote Areas

For orders shipped to remote or island areas in Canada—including but not limited to Vancouver Island, the Gulf Islands, Northern Canada, Rural Areas and Newfoundland and Labrador—the original shipping cost may be deducted from any refund issued for returned or exchanged items even though your order qualified for free shipping. Due to higher shipping rates for these regions, this deduction helps cover the additional expenses associated with delivery to non-mainland areas. We appreciate your understanding as we strive to maintain affordable service for all customers.